Refund and Return Policy

Effective Date: Jan 1st 2026

Thank you for shopping with us. We strive to ensure customer satisfaction with every purchase.

Returns

• Products may be returned within 14 days of delivery.
• Items must be unused, in their original condition, and in the original packaging.
• Proof of purchase (invoice or order confirmation) is required for all returns.
• Certain items may not be eligible for return, including:
  • Customized or personalized products
  • Perishable goods
  • Digital products or downloadable items
  • Gift cards

Refunds

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7 business days to the original payment method.
• Shipping charges are non-refundable unless the return is due to our error or a defective product.

Exchanges

• We replace items only if they are defective, damaged, or incorrect.
• To request an exchange, contact us within 14 days of receiving the product.